Play responsibly,
keep the fun going
At pko99, we believe entertainment should always stay within your control. We are committed to making sure your gaming experience remains enjoyable and safe.
Gaming is for fun, not for stress
pko99 is committed to creating an enjoyable and safe environment for players in Bangladesh. Online betting and casino games are a form of entertainment — they are never a solution to financial problems, but simply one part of having fun.
We want every one of our users to play with awareness, responsibility, and within a set budget. If at any moment it feels like the game is getting out of control, our support team is always by your side.
Our tools for your safety
pko99 provides a number of practical tools to help you keep your gaming under control.
Deposit Limit
Set a limit on how much you deposit each day, week, or month. This will help you stay within your budget and protect you from overspending. Contact the support team to set your limit.
Time-Out Feature
Want to take a break for a while? Use the time-out feature to temporarily suspend your account for a specific period (such as 7 days, 14 days, or 30 days). No transactions will take place during the break.
Self-Exclusion
If you feel that gaming is becoming a serious problem, apply for a long-term self-exclusion. Make this decision on your own and inform the pko99 support team — we will be there to support you.
Reality Check
It can be hard to keep track of how long you have been playing. Take regular breaks, step away from the screen, and let the support team know if you want session tracking enabled on your account.
24/7 Live Support
Our Bangla-speaking support team is available at any time via live chat or email. They will sincerely help with any questions or requests related to responsible gaming.
Transaction History
You can view a detailed history of every deposit, withdrawal, and betting activity on your account. This will help you track your own spending and make informed decisions.
The golden rules of responsible gaming
Following these simple rules as a mindful player at pko99 will keep your experience enjoyable at all times.
- Only bet money you can afford to lose — never wager funds set aside for essential expenses.
- Set a fixed budget before you start playing and stay within that limit.
- Avoid the urge to bet more to recover losses — this can make the situation worse.
- Take regular breaks during each session. Playing for long stretches without a break reduces your ability to make sound decisions.
- Never bet when you are upset, tired, or under the influence of alcohol.
- Keep betting separate from time with family, friends, or work — it is not the centre of your life.
- Do not treat winning as a guarantee — casino games are purely for entertainment.
When should you seek help?
If you notice the signs below, it means gaming may be getting out of control. Do not delay — seek help when this happens.
Ways to keep yourself protected
Follow these self-help steps to keep your gaming experience at pko99 under control.
Plan a budget
Decide in advance how much money you will spend on betting each week or month, and stick to that limit.
Set a time limit
Decide how long you will play each day. You can use an alarm or reminder to keep track of your time limit.
Keep records
Track how much you have won and lost. This will help you see the real picture and make better decisions.
Tell someone
Let a trusted friend or family member know about your betting habits — having someone to be accountable to makes staying in control easier.
Need help? We are always here for you
For any questions or assistance related to responsible gaming, the pko99 24/7 support team is always ready. Reach us via live chat or email — our Bangla-speaking team will help you sincerely.
Questions about responsible gaming
Answers to frequently asked questions about responsible gaming at pko99.
Enjoy responsibly
Enjoy pko99's entertaining games and betting experience while staying within safe limits. Head to our cricket, slots, or live casino section.
For players aged 21 and above only. Play responsibly.